Administrator Leadership Program

Where long-term care leaders come to grow.

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Our flagship offering, the Administrator Leadership Program (ALP) is an immersive leadership training experience designed to transform seasoned long-term care professionals into knowledgeable, skilled administrators and executive leaders.

Now accepting applications for Fall 2026

Sept. 14 – Dec. 17

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Foundational training for aspiring long-term care administrators

ALP is a comprehensive, hybrid training program that combines a two-day in-person Leadership Foundations Forum with seven live, online learning modules, on-demand videos, independent study, and a group project.

Expert-Led, sector-specific education

Developed by experienced long-term care leaders and sector experts, ALP will expand your professional knowledge, enhance your leadership capabilities, and prepare you for future challenges and opportunities.

Essential topics for new leaders

ALP offers a comprehensive curriculum that introduces all of the core concepts you’ll encounter as a new LTC administrator, ranging from communications and strategy, legal and compliance matters, to HR, operations, QI, and fiscal oversight. 

Meets MLTC Requirements

ALP meets the Ministry of Long-Term Care requirements for administrators of 100 hours of instruction time in long-term care home administration/management under the FLTCA.

Verifiable Digital Credential

Graduates receive a verifiable digital credential that can be shared on LinkedIn and easily validated by third parties, including employers and Ministry inspectors.

What’s Included

From foundational education and peer networking to mentoring and real-world case studies, ALP sets you up for success.

One-hour virtual orientation to meet your instructors, connect with fellow participants, and receive an overview of the program expectations, workload, and responsibilities.

Two-day, in-person Leadership Foundations Forum featuring dynamic presentations, hands-on learning activities, and meaningful networking opportunities with instructors and peers.

Ten live, online training sessions covering the seven vital competencies of long-term care leaders, from strategic thinking and communication to HR and financial literacy.

On-demand videos and assigned reading to be completed independently at a time and pace that works for you. Students will also be required to complete short journal entries and module assessments.

Students will be assigned to groups at the outset of the program and will work collaboratively to complete a group case study assignment.

All students will take part in a live, online presentation day, during which each group will present their case study and explain how they’ve solved the challenges presented.

What Attendees Say

““ The material provided valuable insight into leadership, regulatory requirements, and operational best practices that directly support my day-to-day responsibilities. … Overall, the course was both practical and impactful for my current role. ”

Ali Stewart RN, BScN, MBA
Director of Care,
Golden Manor, Timmins
““ A key highlight … for me was developing a deeper understanding of LTC funding envelopes, Case Mix Index (CMI), and the management of bad debts. This learning has significantly strengthened my understanding of how funding is structured. “”
Jemmie Ramprashad
Director of Tenant Care,
Holland Christian Homes, Brampton
““ The program not only strengthened my leadership skills but also highlighted how current Administrators/Executive Directors are navigating complex challenges, from regulatory changes to team engagement. ”
Lynette Walters
QI and Education Manager,
Hellenic Home for the Aged,
Scarborough
““ The Administrator Leadership Program provided practical insight into long-term care leadership, particularly in areas such as regulatory accountability, decision-making, and person-centered care. ”
Sonam Choeden
Director,
Infinite Care Inc.
““ Each presenter was well versed in their topic, and there was always time for discussion and questions.  The assignment at the end allowed me to bring all the information together and apply it.  I am glad I finally decided to take the course. ”
Traci Fisher-Zaiser, RN, BN
Director of Nursing,
Pioneer Ridge, Thunder Bay

A Vision for Leadership Decades in the Making

The roots of our Administrator Leadership Program reach back to the 1970s, when discussions began within the sector about the need for specialized education and leadership development for those leading Ontario’s LTC homes. In the mid-1990s, Donna Rubin turned that long-standing idea into reality.

READ THE STORY

A Vision for Leadership Decades in the Making

The roots of AdvantAge Ontario’s Administrator Leadership Program reach back to the 1970s, when discussions began within the sector about the need for specialized education and leadership development for those responsible for leading Ontario’s long-term care homes. 

In the mid-1990s, Donna Rubin, then Acting Executive Director of the Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS), now AdvantAge Ontario, took the lead in turning that long-standing idea into reality. 

Donna recognized the unique opportunity for the Association to create a program that would go beyond traditional education, combining the core competencies required of long-term care administrators with the leadership skills needed to inspire and lead their teams, strengthen their organizations and, ultimately, improve the lives of the seniors they serve. 

Under Donna’s leadership, and in close collaboration with Milton Orris, then Dean at Ryerson University, now Toronto Metropolitan University, an Advisory Committee of respected long-term care leaders and academic experts was brought together to develop the program. After approximately a year of planning and development, the Administrator Leadership Program (ALP) launched in 1996. Recognized by the Ministry of Health and Long-Term Care, ALP created a dedicated pathway for developing knowledgeable, capable and confident leaders for Ontario’s long-term care sector. 

A Legacy That Continues 

Thirty years later, ALP remains an important part of AdvantAge Ontario’s commitment to leadership development. More than 3,000 participants have completed the program, gaining leadership knowledge and skills to lead, support and contribute to long-term care organizations across Ontario. 

As ALP continues to evolve, Donna’s influence remains reflected in its purpose, values and commitment to developing strong long-term care leaders. Her legacy lives in the program she helped bring to life, in the thousands of people who have completed it, and in the leaders who have taken what they learned back to their organizations and teams to improve the lives of the seniors they serve. 

Thirty years later, that vision continues: strong long-term care begins with strong leadership

Learn More

Got questions? Get answers in this 45-minute Q&A session with our ALP faculty members!

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Program Kick Off

Mon. Sept. 14 | 2:00 p.m. – 3:00 p.m. | Virtual
Join this 1-hour program kick-off to get a facilitator update, a quick student information session and a chance to ask any questions.
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Leadership Foundations Forum

Thurs. Sept. 17 & Fri. Sept. 18 | 8:30 a.m. – 4:30 p.m. | Novotel, North York

Thursday, September 17, 2026

Understanding Leadership in LTC Context

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting Ontario’s LTC Update

Lisa Levin, CEO, AdvantAge Ontario Leadership in Complexity

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting Guest Speaker: Ministry of LTC Update

Sandra Lawson, ADM, Operations Division, Ontario Ministry of Long-Term Care

Lindsey Harrold, Director, Funding and Programs Branch, Ministry of Long-Term Care

Critical Thinking & Decision-Making

Megan Garland, Executive & Leadership Coach, StillNorth Coaching and Consulting Social Networking Student Group Meet-Up  

Friday, September 18, 2026

Leadership Identity and Self Awareness

Heidi Taylor, LTC Leadership Consultant Leadership Development

Heidi Taylor, LTC Leadership Consultant Introduction of Mentors

Barbara Bell, Chief Operating Officer, Belmond House

Dwayne Green, Administrator, Post Inn Village

Aleksandra Grzeszczuk, Chief Executive Officer, Copernicus Lodge

Abby Katz Starr, President and Chief Executive Officer, Unionville Home Society

Cynthia Marinelli, Chief Executive Officer, Chester Village

Lillian Rank, Administrator, Sheridan Villa

Leadership in Practice: A Conversation on Leading Culture and People

TBC Leadership Culture and Team Impact

Heidi Taylor, LTC Leadership Consultant Integration and Closing

Heidi Taylor, LTC Leadership Consultant

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Module 1: Effective Communications

Thurs. Sept. 24 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. External Communications and Media Relations

Sharlyn Carrington, Principal, Content Strong Communications Social Governance and Reputational Risk

Sharlyn Carrington, Principal, Content Strong Communications Crisis Communications and Reputation Management

Sharlyn Carrington, Principal, Content Strong Communications

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Module 2: Strategic and Integrative Thinking

Thurs. Oct. 1 | 9:00 a.m. – 1:30 p.m.
For each Module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. Vision, Mission and Values

Wendy Beckles, President & CEO, Shepherd Lodge Strategic Planning, Operational Planning & Enterprise Risk Management

Wendy Beckles, President & CEO, Shepherd Lodge Strategic and Integrative Thinking

Wendy Beckles, President & CEO, Shepherd Lodge Strategic Priorities, Initiatives and Key Success Factors

Wendy Beckles, President & CEO, Shepherd Lodge

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Module 3: Legislative and Legal Matters

Thurs. Oct. 8 | 9:00 a.m. – 1:30 p.m.
For each Module there will be self paced readings, videos and reflections that will be complimentary to the live-virtual segment. Law as a Business Asset and Legal Frameworks in LTC

Alan Hui, Administrator, Mon Sheong Scarborough Long Term Care Centre Substitute Decision Making and Powers of Attorney in LTC

Mina Karabit, Lawyer, Wise Health Law. Interpreting Legislation and Developing Policies, Processes and Procedures in LTC

Alan Hui, Administrator, Mon Sheong Scarborough Long Term Care Centre

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Module 4: LTC Financial Literacy Part 1

Thurs. Oct. 15 | 9:00 a.m. – 1:30 p.m.
For each Module there will be self paced readings, videos and reflections that will be complimentary to the live-virtual segment. LTC Funding in Action

William Willard, Executive Vice-President and CFO, Deep River and District Health Understanding your Payment Notifications

Kyle Cotton, Director, Long-Term Care, Administrator, Victoria Manor, City of Kawartha Lakes Budgeting for your Home

Jonathon Bingeman, Vice President, Finance & Digital Transformation, Providence Care Centre

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Module 4: LTC Financial Literacy Part 2

Thurs. Oct. 22 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. LTC Funding and Policy Updates

Feroz Masjidi, Director of Funding Policy and Capital Development, AdvantAge Ontario LTC Financial Operations

Speaker TBC LTC Financial Governance

William Willard, Executive Vice-President and CFO, Deep River and District Health

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Module 5: Human Resources and People Management

Thurs. Oct. 29 | 9:00 a.m. – 1:30 p.m.
For each module there will be selfppaced readings, videos and reflections that will be complimentary to the live-virtual segment. Introduction to HR and People Management

Bruce Goldie, Owner/Proprietor, BMG HR Solutions Employee Relations

Bruce Goldie, Owner/Proprietor, BMG HR Solutions Labour Relations

Bruce Goldie, Owner/Proprietor, BMG HR Solutions Human Rights

Bruce Goldie, Owner/Proprietor, BMG HR Solutions Occupational Health and Safety

Meara Roebuck, Health and Safety Associate, Region of Peel Recruitment and Selection

Bruce Goldie, Owner/Proprietor, BMG HR Solutions Attendance Management

Bruce Goldie, Owner/Proprietor, BMG HR Solutions

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Module 6: Quality and Leadership for Clinical Care Part 1

Thurs. Nov. 5 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. Role of Administrator in Quality and Clinical Leadership

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor Creating and Leading the Team

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor Leading Quality Programs for Excellence

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

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Module 6: Quality and Leadership for Clinical Care Part 2

Thurs. Nov. 12 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. Building an Effective Compliance Program

Mary Nestor, Principal, MKN Consulting Integrating Quality, Compliance and Clinical Excellence – Leadership Approaches and Frameworks

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor From Knowledge to Action

Bahar Karimi, Executive Director of Clinical Practice and Centre of Excellence, Thrive Group

Jeanette O'Leary, Senior Director of Clinical Practice, Idlewyld Manor

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Module 7: Customer Relations and Business Operations Part 1

Thurs. Nov. 19 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. Integrating Advancing Technologies and Artificial Intelligence into LTC

Travis Durham, Director of Dietary Services and Information Technology, Grove Park Home for Senior Citizens Keeping Your Building Standing: How to Strategically Manage Major Assets and Planned Replacements

Catherine Simpson,Lead, Asset Management & Climate Resilience Canada, Jacobs The Philosophy and Key Principles of Person-Centered Dining

Twinkle Patel, Director Quality Nutrition & Food Service, Seasons Care Dietitian Network

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Module 7: Customer Relations and Business Operations Part 2

Thurs. Nov. 26 | 9:00 a.m. – 1:30 p.m.
For each module there will be self-paced readings, videos and reflections that will be complimentary to the live-virtual segment. Making LTC Feel Like Home

Julie Wheeler, Director, Seniors' Services, Regional Municipality of Waterloo, Sunnyside Seniors' Services Ask a Resident

Stephanie Ventura, Director of Education, Ontario Association of Residents’ Councils (OARC) OARC Residents Leaders TBC Creating Connections: The Role of Equity, Diversity, Inclusion

Amorell Saunders N'Daw, EDI Champion, Amorell & Co

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Group Assignment Work

Thurs., Dec. 3 | 9:00 a.m. – 11:30 a.m.
Meet with your group to collaborate on your assignment, with guidance and support from your mentor.
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Group Assignment Work

Thurs., Dec. 10 | 9:00 a.m. – 11:30 a.m.
Meet with your group to collaborate on your assignment.
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Group Assignment Presentations

Thurs. Dec. 17 | 9:00 a.m. – 2:30 p.m.
Groups will present their assignments in 30-minute sessions, sharing insights and outcomes with their peers.
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Constance (Connie) Lacy

Program Director

Constance (Connie) Lacy is a Long-Term Care and Seniors’ Services Consultant who recently retired as the Director of Seniors’ Services for the Region of Waterloo. Prior to this, she also served as Director of Services for Seniors in the Region of Halton. 

Connie has over 30 years of experience in health, community and education services including over 15 years of senior leadership of Long-Term Care, Seniors’ Housing and Community Programs.

Connie is an active leader in the Seniors’ Services sector and also served as the previous Chair of the Board for AdvantAge Ontario. She has sat on many provincial and federal committees supporting best practices in seniors’ services and care. Connie is a strong advocate and leader in developing and promoting person-centred, emotion-focused models of seniors’ care.

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Carolyn Clubine

Program Director and Facilitator

Carolyn Clubine has a wealth of Health and Long-term Care experience. She is the former Director of Long-Term Care and Community Support Services for the Region of Peel’s five campuses of care. 

Currently, Carolyn serves as an LTC sector expert and consultant with Clubine Consulting, a boutique firm offering customized management consulting and services. She consults with non-profit organizations on issues ranging from strategic and organizational planning, redevelopment, operational effectiveness, and board governance.

Carolyn has obtained her Fellowship with the Canadian College of Health Leaders. In addition, she is a graduate of The Advanced Executive Leadership Program at the Schulich School of Business at York University. Carolyn regularly participates with AdvantAge Ontario facilitating workshops, participation on various committees, and member support service development.

A strategic thinker and innovative planner with strong analytical skills, Carolyn has coached, mentored, and taught strategic and management/leadership courses locally and internationally. Her desire is to empower leadership teams to develop strategies that will shape key services for today and over the long term.